OneVu Description
The OneVu solution from IEG4 offers a comprehensive digital interface for council services, enhancing customer interactions by addressing their queries rather than merely displaying data. This innovative platform has led to a remarkable reduction in phone inquiries by as much as 50% in various councils. OneVu empowers users to find personalized solutions to frequently asked questions while also allowing them to submit and monitor the status of over 300 different services across the council. With a significant portion of calls, over 30%, stemming from customers checking on progress or following up on issues, OneVu effectively mitigates this by providing progress tracking on every online form. From the outset, users can access a library of more than 250 forms, ensuring a swift implementation, and with the addition of eDesigner, customization options are readily available. Furthermore, OneVu features an advanced workflow engine that supports multi-stage processes, enabling citizens to track their applications and services directly through their OneVu account, thereby enhancing the overall user experience. This seamless integration of services not only streamlines processes but also fosters greater transparency and engagement between councils and their constituents.
OneVu Alternatives
Jotform
Trusted by over 25 million users worldwide, Jotform is an all-in-one platform that simplifies data collection, workflow automation, and online sales, all without coding. With Jotform’s drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, contact information, payments, appointments, and e-signatures with ease. Choose from over 10,000 templates for everything from feedback surveys to registration forms, or build your own from scratch. Jotform's advanced features, such as conditional logic, autoresponders, and over 200 integrations, further streamline processes.
In addition, Jotform's AI-powered Agents offer real-time customer support by guiding users through the form submission process, answering questions, and ensuring a smooth experience, all while reducing the need for manual intervention.
With Jotform’s Store Builder, you can also set up an online store, sell products, services, and subscriptions, collect donations, and receive payments through 30+ supported payment gateways. Finally, Jotform’s tools like Approvals, PDF Editor, and Report Builder help businesses transform collected data into actionable insights and automate workflows for even greater efficiency.
Learn more
EBizCharge
EBizCharge is the leading embedded payments application for businesses to accept payments directly inside QuickBooks, Microsoft Dynamics, NetSuite, SAP, Acumatica, and 100+ other business systems. Trusted by 20,000 companies, EBizCharge combines modern billing tools with integrated payment processing to help B2B companies get invoices paid faster, eliminate manual work, and keep payment data automatically synced to their ERP. Companies use EBizCharge to:
◉ Accept credit card, debit card, and ACH payments natively inside ERP, CRM, or eCommerce platforms
◉ Speed up collections with easy billing tools: payment links, online customer portal, recurring billing, saved cards, and more
◉ Improve security and reduce risk with PCI-compliance, encryption, tokenization, fraud protection, and certified by the PCI-Security Council
⎯
HOW IT WORKS IN YOUR ERP, CRM, & E-COMMERCE PLATFORMS
EBizCharge integrates natively with your ERP, CRM, or e-commerce platform through certified software connections, so payments work directly inside the system you already use.
⎯
FEATURES
• Email payment links
• Recurring billing
• Secure online customer payment portal
• Securely save cards
• EMV terminals
• Mobile payments
• Ability to surcharge
• Dedicated in-house support
Learn more
Objective Build
An all-encompassing platform for managing building consents ensures consistency, quality, transparency, and efficiency for all participants in the building application journey. By uniting councils, architects, designers, builders, and property owners on one platform, Objective Build facilitates a seamless experience throughout the consent process. Applicants receive support during lodgement through the use of templates, reusable data, and AI-enhanced assistance. This approach allows councils to receive complete, high-quality submissions, significantly reducing the time spent on revisions and resubmissions. Users benefit from dashboards that provide a comprehensive view of their application's status at each phase, leading to fewer inquiries via calls, emails, or in-person visits to the council. Additionally, a shared workspace allows for centralized management of applications, consents, contacts, and templates, fostering collaboration and information sharing. The platform streamlines the management of applications from initial acceptance through to the issuance of a Certificate of Code Compliance (CCC), enhancing overall workflow efficiency while ensuring all parties stay informed and engaged. Ultimately, this innovative solution transforms the traditional building consent process into a more organized and effective system for all stakeholders involved.
Learn more
Borealis
All stakeholder engagement activities can be managed from one platform. Additional modules can be added to strengthen governance, environment, and social areas. Borealis' Stakeholder Engagement module gives you the tools to create more effective engagement plans, strengthen relationships with stakeholders, and align processes with industry best practice. To simplify your day, the Stakeholder Engagement module centralizes all stakeholder information and makes it easily accessible.
Build stakeholder trust with a proven methodology
Plan
Connect engagement strategy to execution. The mapping tool in Borealis makes it easy to analyze stakeholders to prioritize the allocation of resources.
Engage
Communicate with stakeholders in a more relevant and timely manner. Borealis uses AI-driven machine learning to keep records clean and up-to-date.
Measure
Prove compliance with ever-evolving standards. Borealis lets you easily track and progress, generate reports and documentation, and demonstrate the impacts of your efforts.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
IEG4
Year Founded:
2006
Headquarters:
United Kingdom
Website:
www.ieg4.com/onevu
Media
Recommended Products
Comet Backup - Fast, Secure Backup Software for MSPs
Comet is a flexible backup platform, giving you total control over your backup environment and storage destinations.
Product Details
Platforms
Web-Based
Mac
iPhone App
iPad App
Types of Training
Training Docs
Webinars
Customer Support
Business Hours
Online Support
OneVu Features and Options
OneVu User Reviews
Write a Review- Previous
- Next
